Last Updated: 18-11-2025
Welcome to Silaiclub.com (“Website”), operated by Silaiclub.com / Your Company Name (“we”, “our”, “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, register as a tailor/designer, purchase products, or interact with our services.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following information to operate our platform and process payments securely:
1.1 Personal Information
When you create an account, register as a tailor, or purchase products:
Full Name
Mobile Number
Email Address
Address / Location
Business Details (if any)
GST Number (optional)
Profile details
1.2 Payment Information
When you make a payment for any product or subscription:
Payment Mode (UPI, Card, Net Banking, Wallets)
Transaction ID
Billing Details
Important:
We do not store your complete card details. All payments are processed securely by our trusted Payment Gateway partners such as Razorpay / PayU / Cashfree, etc., as applicable.
1.3 Automatically Collected Data
When you browse the Website, we may automatically collect:
IP Address
Browser Type
Device Type
Cookies
Pages Viewed
Time Spent
Referral Source
1.4 User-Generated Content
Reviews
Tailoring business details
Uploaded images or samples (if applicable)
2. How We Use Your Information
We use your information to:
Create and manage your user account
Process your orders and payments
Provide customer support
Improve our website performance and user experience
Send order updates, notifications, and relevant offers
Personalize your dashboard or services
Prevent fraud and ensure secure transactions
Comply with legal and tax obligations
We never sell or rent your personal data to any third party.
3. Payment Gateway Compliance
To ensure secure payment processing, we comply with policies of all major Indian payment gateways.
Our Payment Partners May Use Your Data To:
Verify payment authenticity
Prevent fraudulent transactions
Complete your online payments
Comply with RBI and banking regulations
All transactions are encrypted and processed via PCI-DSS compliant systems.
We do not store sensitive payment details such as:
Card number
CVV
Full bank details
4. Cookies & Tracking Technologies
We use cookies for:
Website functionality
Session management
Analytics (Google Analytics or similar tools)
Marketing and user experience improvement
You can disable cookies through your browser settings, but some features may not work properly.
5. How We Share Your Information
We may share your data with:
5.1 Trusted Third Parties
Only when needed:
Payment gateway providers
Delivery partners (if applicable)
Analytics providers
IT service providers
5.2 Legal Requirements
We may disclose data if required:
By law
To protect our legal rights
To comply with government or law-enforcement requests
We never share your data for advertising without your consent.
6. Data Security
We implement strict technical and organizational measures to keep your data safe, including:
SSL encryption
Secure servers
Payment gateway encryption standards
Limited employee access
Regular security audits
However, no method of data transmission is 100% secure online, but we strive to follow industry best practices.
7. Data Retention
We retain your information:
As long as your account remains active
As required by law (e.g., for tax or billing purposes)
Until you request deletion
After retention periods end, data is safely deleted or anonymized.
8. Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Opt out of promotional messages
Request a copy of your stored data
To exercise your rights, email us at:
📧 support@silaiclub.com
9. Children’s Privacy
Our services are not intended for individuals under 18 years.
We do not knowingly collect data from children.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for:
Their privacy practices
Their content
Their security policies
Always review the privacy policy of third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a modified “Last Updated” date.
12. Contact Us
For questions, concerns, or data requests, contact:
Silaiclub.com
📧 Email: support@silaiclub.com