Last Updated: 18-11-2025

Welcome to Silaiclub.com (“Website”), operated by Silaiclub.com (“we”, “our”, “us”). These Terms of Use (“Terms”) govern your access to and use of our Website, mobile site, products, training materials, services, and tailor community features.

By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Eligibility

To use Silaiclub.com:

  • You must be at least 18 years old.
  • You must provide accurate account details.
  • You must comply with Indian laws while using the platform.

We reserve the right to refuse or terminate service if required.

2. Account Registration

When you create an account:

  • You agree to provide true, complete, and updated information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all actions performed through your account.

If you suspect unauthorized access, contact us immediately at support@silaiclub.com

3. Services Offered

Silaiclub.com offers:

  • Tailoring business listing platform
  • Online visibility for tailors and designers
  • Customer review collection tools
  • Community features
  • Educational content and courses
  • Sale of tailoring tools, accessories, and business support products
  • Subscription-based and one-time purchase services

We may enhance, modify, or remove any service at our sole discretion.

4. User Responsibilities

Users agree to:

  • Use the Website only for lawful purposes
  • Not upload harmful, misleading, or inappropriate content
  • Not misuse platform features or engage in fraudulent activities
  • Not attempt to hack, modify, or disrupt the Website
  • Not impersonate others

Violation of these rules may lead to account suspension or legal action.

5. Product Purchases & Payments

When purchasing products or paying for services:

5.1 Payment Terms
  • Payments are processed securely through PCI-DSS compliant payment gateway partners (Razorpay / PayU / Cashfree / Stripe / etc.)
  • We do not store your full card or sensitive payment details.
  • You agree to provide accurate billing and shipping information.
5.2 Pricing & Taxes
  • Prices may change without prior notice.
  • Taxes will be applied as required by law.
5.3 Order Confirmation

An order is confirmed only after successful payment and system verification.

6. Refunds, Returns, and Cancellations

By using our website, you agree to our policies:

  • No cancellations or refunds once a product is printed, customized, or shipped.
  • Refunds are issued only in case of shipping damage or lost parcel.
  • For damaged items, a clear unboxing video is mandatory for support.

Refer to our Refund & Return Policy for full details.

7. User-Generated Content

Users may upload:

  • Tailoring photos
  • Portfolio samples
  • Business details
  • Reviews
  • Course assignments (if applicable)

By uploading, you grant Silaiclub.com a non-exclusive, royalty-free license to display and use the content for platform features.

You must ensure:

  • You own the rights to uploaded content
  • Content does not violate copyright or harm others

8. Intellectual Property

All content on Silaiclub.com—including:

  • Website design
  • Logos
  • Images
  • Text
  • Training materials
  • Videos
  • Software
  • Tools

—is the property of Silaiclub.com or licensed to us.

Users may not copy, distribute, modify, or reuse platform content without written permission.

9. Prohibited Activities

You agree NOT to:

  • Use bots, scripts, or automated tools on the Website
  • Attempt reverse engineering of the platform
  • Upload viruses, malware, or harmful code
  • Engage in spamming or abusive behavior
  • Misuse reviews, ratings, or community features
  • Violate copyrights or trademarks

Any violation may lead to immediate termination.

10. Limitation of Liability

To the maximum extent permitted by law, Silaiclub.com is not responsible for:

  • Loss of data
  • Interrupted service
  • Errors or inaccuracies
  • Business losses due to user decisions
  • Third-party actions, misuse, or account breaches

You use our Website at your own risk.

11. Indemnification

You agree to indemnify and hold Silaiclub.com harmless from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your infringement of third-party rights

12. Third-Party Links

Our Website may contain links to other sites.
We are not responsible for the privacy, content, or practices of those websites.

13. Termination

We reserve the right to suspend or terminate your account if:

  • You violate any Terms
  • You misuse the platform
  • Required by law
  • Fraudulent or suspicious activity is detected

Users may also delete their account by contacting us.

14. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be resolved under the jurisdiction of Courts of Ahmedabad, Gujarat (or your preferred city).

15. Changes to Terms

We may update these Terms at any time.
Updated versions will be posted with a new “Last Updated” date.

Continued use of the Website means you agree to the revised Terms.

16. Contact Information

For any questions related to these Terms, contact:

Silaiclub.com
📧 Email: support@silaiclub.com